Beyond the Widget: Building a Safety Ecosystem with Sean O’Bryan
From IT black belt to safety champion, Sean O’Bryan’s journey is a testament to the power of passion and purpose. In the latest episode of Roadrageous, Sean, a seasoned safety expert from Verizon Connect, shared his insights on transforming driver safety through technology and a people-first approach.
A Serendipitous Start: From IT to Safety
Sean’s path wasn’t a straight line. With an IT degree and a stint at GE, he found his calling in safety, drawn by its public service orientation and the opportunity to make a real difference. He emphasizes that a great manager can be a game-changer in shaping your career trajectory.
Common Pitfalls: Leadership, Planning, and People
Sean highlighted several common mistakes companies make when implementing fleet safety programs:
- Lack of Leadership Commitment: True safety culture starts at the top.
- Insufficient Planning: Defining the problem and involving the right people are crucial.
- Post-Implementation Neglect: Sustaining change requires dedicated resources.
The Urgency of Insurance: A Catalyst for Change
The fractured insurance industry, with loss ratios outpacing revenue, is driving a sense of urgency among fleets. While technology can offer “insurance coupons,” Sean stresses the importance of a solid safety foundation before diving into advanced solutions.
Telematics as a Stepping Stone: Building Engagement
Telematics can be a powerful tool for building awareness and engagement. Sean shared a compelling statistic: simply turning on key alerts and reporting features led to significant reductions in speeding and harsh driving events.
Driver Buy-In: Transparency and Communication
Sean emphasized the importance of transparency and communication when implementing technology. Drivers need to understand why it’s being done, how it works, and their privacy concerns must be addressed.
From Productivity Pushback to Motivation Building
Addressing the challenge of balancing productivity with safety, Sean advocated for setting realistic expectations and focusing on small, manageable wins. He highlighted the power of exoneration and claim mitigation through camera footage.
Champions of Change: Volunteers, Not Voluntolds
Sean stressed the importance of identifying champions within the organization—those who genuinely believe in safety and are willing to lead by example.
Gamification and Data Management: Driving Behavior
Sean discussed the value of gamification in driving safe behavior and the importance of focusing on leading indicators like driving risk scores and near-miss incident rates.
The Vision for a Safety Ecosystem: Collaboration and Standardization
Sean envisions a future where insurance carriers and technology providers collaborate to create a dynamic system that rewards fleets for demonstrating consistent safety performance.
Key Takeaways:
- Safety culture starts with leadership commitment.
- Thorough planning and problem definition are essential.
- Technology is a tool for coaching and improvement, not just discipline.
- Driver engagement is crucial for success.
- Gamification and leading indicators can drive positive behavior change.
- Collaboration across the industry is key to building a safer future.
Sean O’Bryan’s insights remind us that safety is not just about technology; it’s about people, culture, and a shared commitment to making our roads safer.