Fleet Resources

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Why Safety Fails When It’s Just a Priority: Steven Mock on Risk, Culture, and the Real Cost of a Claim

Steven Mock is the Risk Mitigation Director at Brown and Brown, one of the largest insurance and risk management firms in the United States. With more than 18 years of...

Fleet Is Not the Stepchild: How Knoxville Is Redefining Municipal Fleet Leadership

Fleet Is Not the Stepchild: How Knoxville Is Redefining Municipal Fleet Leadership

Nicholas Bradshaw is the Director of Fleet Services for the City of Knoxville, overseeing roughly 1,700 vehicles supporting essential public services. He joined the city 17 years ago, earned a...

Why Safety Fails When It’s Just a Priority: Steven Mock on Risk, Culture, and the Real Cost of a Claim

Why Safety Fails When It’s Just a Priority: Steven Mock on Risk, Culture, and the Real Cost of a Claim

Steven Mock is the Risk Mitigation Director at Brown and Brown, one of the largest insurance and risk management firms in the United States. With more than 18 years of...

When a Collision Turns Into a Claim, Your Training Records Start Talking

When a Collision Turns Into a Claim, Your Training Records Start Talking

A vehicle collision usually starts as an operations issue. Then it becomes a claims issue. And very quickly, it becomes a documentation issue. Because once the lawyers, adjusters, underwriters, or...

From Dealership to #1: How Tallahassee Fleet Became America’s Municipal Gold Standard 

From Dealership to #1: How Tallahassee Fleet Became America’s Municipal Gold Standard 

Jeff Shepard is the Fleet Manager for the City of Tallahassee, recognized as the number one leading fleet in the nation for 2025. With over 32 years of experience starting...

Adaptability as Competitive Advantage: How 40 Years in Fleet Leadership Prepares You for AI Disruption

Adaptability as Competitive Advantage: How 40 Years in Fleet Leadership Prepares You for AI Disruption

Patti Earley is Fleet Fuel Operations Manager at Florida Power & Light, where she oversees fuel operations and fleet management for one of the nation’s largest emergency response fleets. With...

Silent Support, Massive Impact: How Fleet Operations Run a City—And Earn Zero Credit for It

Silent Support, Massive Impact: How Fleet Operations Run a City—And Earn Zero Credit for It

Craig Croner is Deputy Director of Fleet Operations for the City of Glendale, Arizona, with 30+ years of fleet management experience across public and private sectors. He was inducted into...