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“Safety comes first.” It is one of the most familiar promises in fleet operations. But that promise is tested when safety conflicts with deadlines, delivery targets, customer expectations, and productivity...
Derek Legg is a Commercial Insurance Advisor at Levitt Group of Colorado, specializing in high-exposure industries including contractors, landscapers, electrical services, towing companies, and service fleets running 10 to 50...
How small risks become normal behind the wheel, and what employers can do about it Most risky driving does not begin with a driver making some dramatic, reckless choice. It...
Imagine pouring water into a bucket full of holes. That’s how most training works. In the late 1800s, German psychologist Hermann Ebbinghaus discovered something uncomfortable about human learning: we forget...
Patti Earley is Fleet Fuel Operations Manager at Florida Power & Light, where she oversees fuel operations and fleet management for one of the nation’s largest emergency response fleets. With...
Craig Croner is Deputy Director of Fleet Operations for the City of Glendale, Arizona, with 30+ years of fleet management experience across public and private sectors. He was inducted into...
Brandon Leonard is the Region Safety Manager at Waste Connections, one of North America’s leading waste and recycling service providers. With a career spanning over two decades—from washing trucks at...
Fleet management is inherently unpredictable. Vehicles break down, drivers require assistance, and maintenance needs can become urgent without warning. For Desiree Taylor, fleet administrator at the California Governor’s Office of Emergency Services, managing this unpredictability is central to her role. She refers to herself as a “chaos controller,” highlighting the importance of prioritizing, anticipating issues, […]
A safety procedure might look complete on paper: the load is checked, paperwork is signed, the route is planned, and the driver is cleared to go. But if someone at the last checkpoint spots a problem, it becomes clear that safety is more complicated than just following a checklist. Assigning responsibility is not enough. People […]
“Safety comes first.” It is one of the most familiar promises in fleet operations. But that promise is tested when safety conflicts with deadlines, delivery targets, customer expectations, and productivity metrics. A driver may be told to slow down when conditions demand it but know that doing so could mean missing a delivery window or […]
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